Tracy Santos is a psychotherapist, mental health social worker, educator, supervisor and shiatsu therapist who has been working as a clinician in private practice for 20 years. She is on faculty at Gestalt Therapy Brisbane (Masters Program) and lectures at Southern Cross University on grief and trauma informed approaches in the human services. Tracy has trained and specialised in the field of death and dying, grief and bereavement for the last 17 years and worked with individuals and couples, as a trainer and as a supervisor to other clinicians. She has been affiliated with the Amitayus Home Hospice Service in the Byron Shire since 2003 and is on their training committee and team. Tracy has a strong interest in educating people from the community and in professional roles to compassionately care for the dying and be informed and practiced in how to be with those experiencing grief.